Frequently Asked Questions

You can order in two ways: add the product to your cart on lunorapk.com and check out, or send the product name, size and your full address on WhatsApp to +92 332 8835322.

Yes. Send the product name, size, quantity and your full delivery address to +92 332 8835322, and our team will take your order.

Lunora Pk offers cash on delivery on every order, so you pay only when your parcel arrives.

Our team confirms your order before it is dispatched. If you have any questions about your order, you can contact us directly on WhatsApp at +92 332 8835322.

If you need to change or cancel an order, contact us on WhatsApp as soon as possible before the order is dispatched. We will let you know what can be changed based on the order status.

Yes. Lunora Pk delivers to customers across Pakistan, and every order can be paid in cash on delivery.

Delivery time can vary depending on the destination and courier service. Please contact us on WhatsApp for the latest delivery estimate for your location.

Delivery charges depend on the order and destination. Please check the delivery charge shown at checkout or contact us on WhatsApp before placing your order.

Once your order has been dispatched, contact our team on WhatsApp at +92 332 8835322 for your latest order and tracking information.

Parcel-opening availability depends on the courier service and delivery arrangement. Please confirm this with our team before placing your order.

For complete details about returns and exchanges, please refer to our Return & Exchange Policy. If you have a question about a specific order, contact us on WhatsApp at +92 332 8835322.

Contact us on WhatsApp at +92 332 8835322 as soon as possible with your order details and clear photos of the product. Our team will review the issue and guide you through the next steps.

Bedsheets are available for single mattresses (36 × 72, 42 × 72 and 48 × 72 inches, also in a 78-inch length), double or queen mattresses (60 × 78 inches) and king mattresses (72 × 78 inches).

A fitted bedsheet has elastic corners that wrap around the mattress and keep it in place. A flat bedsheet lies on top of the mattress and is tucked in at the sides. Lunora Pk offers both.

Measure your mattress's length, width and depth, then choose the matching size. Lunora Pk fitted sheets for double and king beds fit mattresses up to 10 inches deep.

Comforters come in three sizes: single (60 × 95 inches), double or queen (85 × 95 inches) and king (95 × 100 inches).

Lunora Pk pillow cases measure 19 × 29 inches.

Fabric details can vary by product. Please check the individual product description for the specific fabric information before ordering.

Follow the care label on your product. As a general rule, wash in cold or lukewarm water with similar colours and a mild detergent, avoid bleach, and dry in the shade to help keep the colours fresh.

Yes. Both Lunora Pk soaps are handmade: Rice Glow Soap, for a brighter and smoother-looking complexion, and Coffee Soap, for a fresh, deep-cleansed feel.

Rice Glow Anti-Aging Soap is made for the daily care of dull, tired-looking skin. It helps skin look brighter and fresher, reduces the appearance of dullness, and leaves skin feeling soft and smooth.

Coffee Soap gently cleanses away dirt, excess oil and impurities, leaving skin feeling fresh, clean and soft. It also helps dull, tired-looking skin look brighter.

Apply the soap to wet skin, massage gently, then rinse with water. Both soaps can be used daily, as long as your skin is comfortable with them.

If you have sensitive skin, test the soap on a small area first, and stop using it if any irritation occurs.

Please check the individual soap product page and packaging for the current ingredient information.

Lunora Pk hair oil nourishes the scalp and hair, for stronger, healthier-looking hair as part of a regular hair care routine.

Regular oiling and scalp massage are part of a healthy hair care routine that supports strong, healthy-looking hair. Results vary from person to person, depending on diet, health and hair type.

Massage a small amount into your scalp with your fingertips, work it through the lengths of your hair, and leave it on according to the instructions on the product packaging. Wash with a mild shampoo.

Please check the current product listing for the available bottle size.

If you have a sensitive scalp, test a small amount first and stop using it if any irritation occurs.